Home/For Healthcare Professionals
For Healthcare Professionals

A managed partner foryour patient’s transition home.

Still at Home works with occupational therapists, discharge planners, social workers, and family physicians across Ottawa to help patients transition safely home after hospital stays, or when their home needs to evolve to match changing ability. We are Ottawa’s CAPS-certified managed aging-in-place service.

When the home is the intervention and the clock is short, we are the team that shows up.

Most hospital-referred home assessments are scheduled within 48 hours of the referral call.

What we do

How we support your patient

CAPS-certified home assessment

An on-site review of the home against the patient’s current function. Written report with prioritized modifications, timelines, and available funding paths.

Managed renovations

Accessible bathrooms, entries, kitchens, and complete remodels. Every trade coordinated, every permit filed, every grant application prepared. One point of contact.

Grant navigation

HATC, MHRTC, HVMP, ADP, Ontario Renovates, VIP, METC. We identify, apply, and document so your patient captures every program they qualify for.

Referral path

How to refer a patient

Formal referral workflows are being developed. For now, the direct path is a phone call or email to our team. Families can self-refer using the same contact details.

Phone
613.794.2040

Mon to Fri, 8 a.m. to 6 p.m. ET

Email
info@stillathome.ca

Response within one business day

Resource to share

An article for the families you’re discharging

A calm, step-by-step guide to the first 72 hours after a hospital discharge, written for adult children and spouses. Shareable as a link.

Home After Hospital
When Your Parent Is Coming Home From the Hospital: An Ottawa Guide for Adult Children →

When the home is the intervention,
we are the team that shows up.

Refer a patient, discuss a case, or ask for an in-service at your unit. Direct line to the Still at Home team.

Start a ReferralCall 613.794.2040

Frequently asked questions

How do I refer a patient to Still at Home?+
Call 613.794.2040 or email info@stillathome.ca with the patient's name, a brief note on the concern (post-discharge home safety, mobility change, accessibility modifications), and the family's contact information. We handle the follow-up and keep you informed of scheduling. Formal referral forms are in development.
How quickly can you assess a patient's home after referral?+
Most hospital-referred home assessments are scheduled within 48 hours of the referral call. For non-urgent referrals, we schedule within five business days.
Do you work with Ontario Health atHome and OT assessments?+
Yes. We coordinate with Ontario Health atHome care coordinators and community OTs regularly. If an OT assessment has been completed, we build our renovation plan around it and provide the documentation required for HVMP, ADP, and other funding programs that require OT authorization.
What credentials do your assessors hold?+
Our lead assessors are Certified Aging in Place Specialists (CAPS). Renovation work is coordinated with licensed trades in Ottawa. Every project includes structural, permit, and accessibility documentation suitable for insurance and tax claims.
Can I share the Home After Hospital article with families?+
Yes, please do. The article at /blog/recovery/hospital-discharge-home-safety-ottawa is written specifically for adult children navigating a post-discharge decision about the home. Many Ottawa OTs and discharge planners share it as a first-step resource.